Privacy Policy

Last updated: February 6, 2025

This Privacy Policy describes how Beacon Dermatology ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://skincare.beaconderm.com (the "Site") or otherwise communicate with us regarding the Site. For purposes of this Privacy Policy, "you" and "your" refer to any user of our services, whether as a customer, website visitor, or another individual whose information we collect under this policy.

Please read this Privacy Policy carefully. By accessing or using our services, you agree to the collection, use, and disclosure of your information as described. If you do not agree, please do not use or access any of the services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The revised policy will be posted on our Site with an updated "Last updated" date.

How We Collect and Use Your Personal Information

To provide our services, we collect personal information from various sources. The information we collect and use depends on how you interact with us. In addition to the specific uses described below, we use your information to communicate with you, improve our services, comply with legal obligations, enforce our terms, and protect our rights.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and services. "Personal information" refers to data that identifies, relates to, describes, or is associated with you.

Information We Collect Directly from You

When you use our services, you may provide:
Your name, address, phone number, and email.
Order details, including billing and shipping addresses, payment confirmation, and contact details.
Account information such as usernames, passwords, and security questions.
Customer support details when you communicate with us.

Some features require certain personal information. If you choose not to provide this, you may not be able to use those features.

Information We Collect About Your Usage

We automatically collect information about how you interact with our services using cookies and similar technologies. This may include device details, browser type, network connection data, IP addresses, and other interactions with our Site.

Information We Obtain from Third Parties

We may collect information about you from third-party vendors and service providers, including payment processors, analytics providers, and marketing partners. This may include details about transactions, browsing activity, and other interactions with our services or advertisements.

How We Use Your Personal Information

We use your information to provide and improve our services, process orders, send notifications about your account, facilitate shipping, returns, and exchanges, and enhance your shopping experience.

For marketing and advertising, we may send promotional messages via email, text, or postal mail and display relevant advertisements.

To protect against fraud, we detect and investigate potential security threats. If you have an account, you are responsible for keeping your credentials safe. If you believe your account has been compromised, contact us immediately.

We also use your information to improve customer support and overall service functionality.

Cookies

We use cookies to enhance your experience, analyze site usage, and personalize advertisements. You can manage your cookie preferences through your browser settings. Blocking cookies may impact the functionality of our Site. For details on Shopify-related cookies, visit https://www.shopify.com/legal/cookies.

How We Disclose Personal Information

In certain circumstances, we share personal information with third parties to support our services. This may include vendors performing services on our behalf, business and marketing partners, or affiliates within our corporate group.

We may also disclose personal information in connection with business transactions, to comply with legal obligations, or to protect our rights and the rights of others.

We do not use or disclose sensitive personal information without consent or for purposes of inferring personal characteristics.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, security measures, or accuracy of information. Any information you share on external platforms is subject to their policies.

Children’s Data

Our services are not intended for children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, contact us to request its deletion.

Security and Retention of Your Information

While we implement security measures, no system is completely secure. Avoid sending sensitive information through unsecured channels. We retain personal information based on legal, contractual, and operational requirements.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

The right to access or request details about how we use your information.
The right to request deletion or correction of your data.
The right to receive a copy of your personal information.
The right to restrict or withdraw consent for processing your data.
The right to opt out of marketing communications.

To exercise these rights, contact us using the details below. We may require verification before processing your request. We do not discriminate against users for exercising their rights.

Complaints

If you have concerns about how we process your personal information, contact us. If you are unsatisfied with our response, you may have the right to escalate your complaint to a data protection authority.

International Users

Your personal information may be stored and processed outside your country. If we transfer your data outside of Europe, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses.

Contact Us

For questions about this Privacy Policy or to exercise your rights, email us at orders@beaconderm.com or call us at (855) 744-2029